Touch Underfloor Heating is here to help!

Underfloor Heating can seem daunting and confusing at first, but at Touch Underfloor Heating, we aim to make the process as straight forward as 1,2,3. In our information centre, you can find help from what products to pick, to our straight forward and secure ordering system. 

If you need any assistance and cannot find it here, call us on 01887 822023

Frequently Asked Questions

Below you will find some great questions we have been asked! 

If they do not answer your question, call us on 01887 822023

Can I install Underfloor Heating under any flooring?
It is a popular misconception that floor heating can only be fitted with certain types of floor finishes; there are now UFH systems available that are suitable for use under most floorcoverings. However, different floor finishes perform differently and have varying insulating characteristics, which may affect the energy required to run the floor heating system. Ceramic tiles, stone, marble, slate or similiar coverings are good conductors of heat and thermal energy and are therefore are highly compatible to floor heating systems as they absorb the heat and radiate the heat out (Touch heating Mat and Undertile Heating Cable Systems) Floating Wooden floors such as Laminate and Engineered flooring also work well when used with a suitable floor heating system (Touch Underwood Foil System). However, the moisture content of the timber must be nominal and stable. Using the Touch Digital Controller we recommend that the temperature does not exceed 28 degrees C. We would only recommend using this in dry areas only Carpet may also be used, but floor heating is less effective with thick carpets and underlay (no more than 2.5 tog combined). This is not the best choice for underfloor heating and we only use it in conjunction with our Touch heating Screed Cable system Vinyl floor coverings are becoming very popular and are suitable for use with Underfloor Heating systems, provided they are tolerant of high surface temperatures. We would recommend using a high quality Vinyl such as Amteco or Karndean in conjunction with our Touch Undertile Mat which would be covered with a minimum 10mm self leveller
Will Underfloor Heating be my sole heat source for my house?
Underfloor Heating can heat a property. However, this is entirely dependent on the insulation in the building, the age of the building, the number of windows, etc. To ensure the heat provided will be enough, a heat loss calculation would have to be carried out before installing.
Is Underfloor Heating more efficient than radiators?
Yes. Underfloor Heating allows for an equal distribution of heat throughout an entire room, leading to less energy being required to heat the room, in comparison to radiators. Wet underfloor heating (UFH) systems generate temperatures of around 40°C to 65°C, meaning that the actual floor temperature will be on average between 23°C and 32°C. This is actually lower than a standard radiator, so your household heating costs should be reduced over time.
Does Insulation with Underfloor Heating make a huge difference?
New further revisions to Part L come into force recently that stipulate that new build homes will have to be 6% more energy efficient than under the current regulations (and commercial properties 9% more energy efficient are welcomed as it makes both water and electric systems more efficinet and cost effective to run. Touch Underfloor Heating always recommend an insulated subfloor to minimise heat loss which in turn will reduce the amount of time that the floor heating system is actually consuming power. A great example would be when using the Touch Underfloor Heating Mat - firstly install the 6mm or 10mm thermal boards (sometimes called tile backer boards) which not only makes the tiling much easier but also can increase the reaction time, meaning the floor can heat up as quickly as 30-40mins
Water or Electric Underfloor Heating?
As electric systems are installed directly under the floor covering, and generally are separate work independently from your central heating system, they are particularly useful for renovations where the sub-floor level is already set. The mat system are very thin (around 3/4mm) and shouldn’t cause problems with differing floor levels, therefore not raising floor levels. Wet systems circulate warm water through plastic pipes installed underneath the floor and are connected to the main central heating source. This system tends to work best when the pipes are embedded in a screed, as this helps dissipate the heat, this is ideal for new floor constructions where the sub-floor can accommodate the pipework and cement screed. Wet systems are therefore more likely to be used in new-builds and extensions or during major renovation work.
How long does it take for underfloor heating to warm up?
Depending on the thickness of the floor, insulation and floor finish the general consensus estimates that it takes around 30 minutes to heat a wooden floor but can take a few hours with an un-insulated, concrete floor.
Can I install a underfloor heating system myself?
Anyone can install underfloor heating and treat it much like any DIY project. You will, however, require a qualified electrician or plumber to connect your system to the mains electricity or central heating system.
What size of kit to I need?
You can send your sketch or drawing to and we can work out exactly what you require, normally we would recommend choosing a heating kit that covers between 80-85% of the free floor space in the room to reduce the occurrence of cold spots. It is also important that you do not order too much if you are using rolled heating mats because you cannot simply cut the cables.
Can I put furniture on top of underfloor heating?
Most free-standing furniture is fine to place on top of an underfloor heating system as this allows a gap for air to flow. we would not recommend large fixed items of furniture or large rugs as this would trap the heat and could cause problems with overheating the cables or pipes.