Delivery Information

ParcelforceFor all Electric Deliveries, we use Parcel Force as our trusted partner. This allows us to offer a next day delivery for all UK mainland deliveries.

To ensure a next day delivery, we must make sure all goods are ready for collection, and because of this, we must have the order processed by 2 pm. Any orders after this will not be dispatched until the next day; Parcel Force will aim to deliver orders between 8.30am and 5.00pm. Saturday deliveries can be arranged at an additional charge.

Electric Underfloor Heating includes Under Tile Mat, Under Tile Cable, In Screed Cable, Under Wood Heating Foil, Mirror Demisters & Pipe Deicing. These, however, are all subject to availability,

Deliveries will not be made by Parcel Force on Sundays or Bank holidays.

Please remember Parcel Force and special delivery consignments will require a signature. If you are not available to sign for your order, Parcel Force will leave a card advising you where your order is. This can be left at neighbours or your local post office

Water Kit Delivery

All water kits are dispatched from our factory and are subject to a 3 - 5 working day delivery schedule. Please be aware when ordering, that any orders cannot be tracked until two business days after placing the order. 

Small items

Smaller items will be sent 1st Class Royal Mail service. These will only be tracked if the value is above £50. Items cheaper than this will not be tracked.

Delivery Areas

All items are only available for UK mainland only. Highland and Islands may 2/3 days extra. Any orders to be delivered outside the UK must contact before placing their order. 

*Certain areas that do not qualify for the above options include - Scottish Islands, Isle of Man, Channel Islands and the Isles of Scilly. These items may take 2- 3 days delivery.